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products & publications

All listed Products and Publications can be ordered by filling out the following form:
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Collector's Ink Subscriptions

Collectors Ink Magazine cover CAC's statewide journal covers the latest industry issues, provides legislative updates, tips for smoother business operations and much more. Purchase a guest subscription for your clients or additional copies for your office.

Member Subscription= $50.00
Gift Subscription= $50.00
Non-Member Subscription= $150.00

See the Collector's Ink article index here. (Members Only)

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Consumer Brochures

"Most Frequently Asked Questions About Collection Agencies"

Can a collection agency charge interest? How much? The answers to these questions and many more can be found in CAC's "Most Frequently Asked Questions About Collection Agencies" brochure available from CAC headquarters. A great education tool for both clients and debtors!

(Available in Spanish)

"It's Not Fair...It's Not My Debt!!"

This informative guide addresses one of the fastest growing crimes of the "Information Age," answering questions like "What should I do if I am a victim of identity theft?" and "How can the collection agency help?"

(Available in Spanish)

"Consumer Hotline"

Since 1994, the California Association of Collectors has maintained a toll-free consumer hotline to assist the public with concerns or complaints against third-party collection agencies. These brochures are available to CAC members, to inform clients and debtors of the Association's free service.

(Available in Spanish)

Educational CD's

CD's of Seminars Educate Collector's Right In Your Office!

• Beyond the Principal Amount...What Fees & Charges Can I Collect?: Developed and presented by Ronald H. Sargis, CAC General Counsel, Hefner, Stark & Marois. Have you ever asked yourself these questions? How much interest can I collect? What percent? What date does the interest start? What is the legal authority? Can I pass a "convenience fee" along to the debtor when he/she pays with a credit card? Can I assess a "collection fee"? At what point can I collect attorney fees?; This program is informative as Mr. Sargis walks you through the different laws regulating the collection of fees and interest. An expert in the collection industry, Ron has researched and written on this topic, and others, extensively.

• FDCPA - An Essential Part of Collector Training: CD covering the FDCPA and the California Rosenthal Act. Presented in practical terms by Ron Sargis, CAC's General Counsel and nationally renowned expert on collection laws, covers the black, white and gray areas of these laws . Understanding the Fair Debt Collections Practices ACT (FDCPA) and the California Rosenthal Act are key to the success of your collection business. Collectors need to fully understand the laws governing collection activity. Not only will knowledgeable collectors help to keep you from being sued, but the ability for a collection agency to show that they have actively trained their collectors, will help you win a lawsuit.

• "Anatomy of a Dunning Letter": Join Jeanne L. Zimmer, with Carlson & Messer, LLP, when she discusses the items that should be in an agency's initial dunning letter, as well as items that should be avoided, in order to remain compliant with the FDCPA, the California Rosenthal Act, and the FCRA.

Additional Products

• Sample Employee Handbook CD Format: CAC & CEA also have a Sample Employee Handbook available in CD format available to members for only $50. This sample employee handbook is a comprehensive employee manual containing sample employment policies from which to choose in developing an employee handbook. An employee handbook is critical to your business because it not only reflects your company culture but it establishes your operating procedures which can later protect you from employee lawsuits. This handbook, available in a CD format for your convenience, complies with all California labor laws and employment mandates.
Available in both English and Spanish.

• Employment Law Poster - 2009: CAC & CEA are offering the required Federal & State Employment Law Poster. You can purchase the new 2009 poster for only $34.95 as a member. California Association of Collectors & California Employers Association have joined forces to bring you the required Federal & State Employment Law Poster. As an employer, you are required to place this poster in your office. Posters meet current state & federal law posting requirements.; Don't Miss Out ! Pre-order Your 2009 Poster!

• 2007 Compensation & Personnel Practices Survey - California Collection Industry: This information will prove helpful to you as you strive to manage your company in the most efficient and effective manner. We believe the information to be a reliable guide to the salary practices and personnel policy trends for the employers in our industry.

• Membership Plaque with Year Plate: CAC is offering membership plaques The plaques are 9"x12" and are made of handsome hardwood. The upper brass plate is laser-engraved with your agency's name and the year your membership in the association began. The smaller brass plate is engraved with the current membership year. These plaques are a one-time only purchase of $150.00.
You will not need to buy a new plaque every year.

• Year Plate for Membership Plaque: Each year, for a minimal fee of $10.00, CAC will send a new plate engraved with the current membership year.